I’m writing this letter to express our satisfaction at Silo Point with the new GiGstreem GiG HOME service here at the Silo Point condominiums. Silo Point is a one million square foot, adaptive re-use of a grain elevator that was built about a hundred years ago. The building was converted into 228 luxury condominiums which are positioned on the south side of the harbor in Baltimore, Maryland. As you might imagine, the size and complexity of the facility and the fact that part of the facility is one hundred years old while about 500,000 square feet is new construction, presented many challenges to the GiGstreem engineers and installers. I’m happy to report that the steadfast focus of the GiGstreem people solved all of these challenges and we’re now enjoying uninterrupted internet service. I personally have had the service for over a month and it is hands down the fastest Internet I’ve ever used. I have a two story townhouse with thick concrete walls. I can use the WiFi on my balcony and throughout my entire townhome with blazing fast speed. Not only is the service good, but installers, salespeople and support staff at GiGstreem are extremely friendly and helpful. I worked as a CEO of a national company that financed multifamily housing, and I’m sure that all of my old clients would love to have access to services comparable to what GiGstreem has delivered here at Silo Point. I really want to thank GiGstreem for their hard work and service.
Terry D. Simonette
Silo Point Condominium Association
Hooha! That Gigstreem is pretty darn awesome! Superfast, no more rebooting the router constantly or endless buffering. Definitely makes life better! Thanks so much for getting it here and for the recommendation!
The Townes at HarborView
Highly professional installation & great Wifi
The engineer installers were extremely knowledgeable and professional, really went out of their way to be sensitive to all my concerns about placement of the cabling and antennae. The result is amazing. We’ve only had service for a short time but so far it is a dream, super fast Wifi, no more waiting to download or buffering and the days of constantly rebooting our internet server seems to be over.
Townes at Harborview
The service is working well!
The installation was great yesterday! The guys were in and out quickly, and the service is working well!
Thanks for the wonderful installation service today
Thanks for the wonderful installation service today. It went smoothly and was easy. I wish all internet service technicians were as friendly and helpful – and very kind. I really appreciate that you have a good team working for you and wanted you to know that. Well done.
Mercedes House, NY
GiGHOME Wireless in Canton MD
Installation went great – the installation team was professional, courteous, and made sure my cat didn’t escape! They answered all my questions, and accommodated my wishes on how and where to run cabling.
Network service is outstanding, staying well above the service contract minimums on link bandwidth the ping times are excellent. I’m very much enjoying my new high speed service!
I’m already recommending your service to friends in the area!
Canton Single Family Home
Everything is great with the
Everything is great with the service thank you. Works perfect and internet is fast, no problems!
We reached out to Gigstreem for a tech event which required technical knowledge and know-how regarding wifi, hard-lines, and connectivity for a special laptop launch event. The venue didn’t have a tech department or any existing wifi, and these basic requirements were a must. Gigstreem came to our rescue at a very stressful time to help us figure out all the requirements we needed during a tight timeline.
Working with Danny from Gigstreem, he went above and beyond his role to ensure the event was a success. He became more of a colleague than a vendor, staying later hours to make sure the job was done properly, even taking on additional roles for other vendors on-site. He was a real team player, as were the engineers Gigstreem provided.
Overall using Gigstreem was a 10/10 experience and I hope to work with them again in the future. I can’t recommend them + Danny enough. Thank you for everything!
Creative Edge at Chelsea Market
Great Product and Service
Since I’ve had Gigstreem installed in my unit, I have had uninterrupted high-speed service that is perfect for work and multiple streaming of our tv’s and audio system. Both upload and download is exactly as advertised. The installation was professionally done. Thank you, Cameron and team, I hope I can get the service at every location that we live.
Waverly on Lake Eola
I decided to give Gigstreem a try back in November of 2018 and I’m happy I made the switch! The service is great and everyone from engineering/install to customer service has been great to work with and quick to respond with any questions I’ve had. I haven’t had any issues even in inclement weather and I work from home so I would be aware if there was an outage. I would highly recommend Gigstreem to anyone looking for fast, reliable internet service!
The entire experience was great
The entire experience was great. Thank you very much for turning everything around so quickly too. Once you decide to leave Comcast, you want to do it quickly!
Amaaaazing! Thank you!
Amaaaazing! Thank you!
Two Northside Piers
Cut the cord
Cut the cord from Comcast after an easy and quick install. The technician was excellent and checked all of my WIFI needs. Speed is at 150 Mbps upload and download. I would strongly recommend the service.
We’re very happy!
Thanks for following up! Your tech Roger was truly awesome and now I’ve got the blazing speed you promised. We’re very happy!
Two Northside Piers
The latency is gone and
The latency is gone and I’m getting consistently strong speeds.
The employees of Skywire/GiGstreem have worked to provide us with great service, both through the process of understanding their product and the process of implementing and providing service to our property. The service has performed as we had hoped and we are currently exploring using their services on many additional projects, both built and stabilized and currently under development. We are confident their services are adding value to both us as a landlord and the tenants we serve.
Service is great! No complaints
Service is great! No complaints whatsoever 🙂
Hi Chrissy, can you tell your team that I am very happy with your service? I was on call this weekend and the radiology studies were loading and unloading lightning fast.
Thanks for a great service! – Samir
Townes at HarborView
I promise you will not be disappointed
I moved into a brand new apartment building. If you never moved into one, the wiring cabinet in your apartment is typically a bunch a ethernet cables that stretch a mile long. I honestly didn’t know who GigStream was so I went with the familiar Optimum. Optimum came to do my installation. They charged me $100 bucks to have the tech spend literally less than 10 minutes in my apartment. I asked the tech if he could cut the additional wires and make my ethernet ports hot. I’m a tech person and like my devices hardwired when possible. The apartment had ethernet ports everywhere and I wanted to take advantage of that. The optimum tech said no, hire an electrician. I looked at him and said you’re joking, you’re the cable the guy! He said no again and left. I called optimum to complain and state my installer was pretty rude and didn’t do what I asked. Optimum stated they don’t cut wires or make ports active and it is my responsibility. I asked what did I pay $100 for to have the guy drop a modem and router in my apartment. They had no answer and basically sad sorry. Introducing GigStream, they had an event at my building and I was blown away how nice they were. Rawan and Roger were extremely helpful and showed me a demonstration of their technology. These speeds are fast and I mean insanely fast. I am getting just under a gig up and down speeds. I’m only paying $75 a month for this! Roger not only cut my extra cables but made sure my ethernet ports were hot as well. Oh and installation was free. I hope GigStream becomes more widely available because I’m going to miss this service when I move out of the building. Give them a shot, I promise you will not be disappointed.
So far I’m very impressed. Instead of giving us a whole day to wait around and see if they showed up for installation, they gave us a 2-hour window of our choosing and actually showed up on time and completed promptly. Everything just works with no hitches – fast internet at an affordable rate. Great service so far, I hope to have you guys as an option for everywhere we live in the future. Thanks!
Very satisfied.Guys did a great
Very satisfied. Guys did a great install. You will be eating Comcast and Verizon’s lunch in no time. Keep up the good work.
My service at Silo Point
My service at Silo is working just great!
Hey everything is great. No
Hey everything is great. No complaints at all!
GiG WIRELESS in Fells Point
We are very happy with the service. My wife and I both work remotely from home and the service has been reliable and fast. For the price and service and no long term contract, it’s overall outstanding. We wish you success in gaining more customers and we certainly recommend you to everyone we know in our Fells Point neighborhood. In fact the unit next to us is for sale from the same developer and when it is sold I’ll be sure to tell new owners about it!
A clear difference
Thanks for being professional and responsive. A clear difference maker compared to my dealings with Comcast!
Completely satisfied with GiGstreem
So far I am completely satisfied with GiGstreem services. Also, the technician during the installation was very knowledgeable and helpful and the process went smoothly and was a great experience.
Mercedes House, NY
I wanted to let you know that my husband had wonderful things to say about the install and the installers. It was a very smooth process and we are happy. We are still working out some kinks with streaming but I think that is related to our devices and not your service.
Thank you for being so easy to work with.
Great customer service!
I choose Gigstreem after dealing with absolutely horrible customer service with Comcast. They have lived up to their reputation of excellent customer service! I was having issues with my business phones being choppy (which are powered by the internet). Gigstreem quickly returned my call, even though it was in the evening. They took the initiative and spoke with my phone rep to see where the problem was. It was finally diagnosed that my switch was faulty, causing the issues. The rep was patient, accommodating, and helpful the whole time. He also emailed me links to new compatible switches on Amazon so I was sure I was ordering the correct one. I absolutely couldn’t be happier with Gigstreem!
Caregivers of the Potomac
Admire what GiGsteem is doing
… I really admire what GiGsteem is doing and it would be great to break free from the shackles of Comcast one day.