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The employees of Skywire/GiGstreem have worked to provide us with great service, both through the process of understanding their product and the process of implementing and providing service to our property. The service has performed as we had hoped and we are currently exploring using their services on many additional projects, both built and stabilized and currently under development. We are confident their services are adding value to both us as a landlord and the tenants we serve.
..Hands down the fastest Internet I’ve ever used…
I’m writing this letter to express our satisfaction at Silo Point with the new GiGstreem GiG HOME service here at the Silo Point condominiums. Silo Point is a one million square foot, adaptive re-use of a grain elevator that was built about a hundred years ago. The building was converted into 228 luxury condominiums which are positioned on the south side of the harbor in Baltimore, Maryland. As you might imagine, the size and complexity of the facility and the fact that part of the facility is one hundred years old while about 500,000 square feet is new construction, presented many challenges to the GiGstreem engineers and installers. I’m happy to report that the steadfast focus of the GiGstreem people solved all of these challenges and we’re now enjoying uninterrupted internet service. I personally have had the service for over a month and it is hands down the fastest Internet I’ve ever used. I have a two story townhouse with thick concrete walls. I can use the WiFi on my balcony and throughout my entire townhome with blazing fast speed. Not only is the service good, but installers, salespeople and support staff at GiGstreem are extremely friendly and helpful. I worked as a CEO of a national company that financed multifamily housing, and I’m sure that all of my old clients would love to have access to services comparable to what GiGstreem has delivered here at Silo Point. I really want to thank GiGstreem for their hard work and service.
My service at Silo Point
My service at Silo is working just great!
We reached out to Gigstreem for a tech event which required technical knowledge and know-how regarding wifi, hard-lines, and connectivity for a special laptop launch event. The venue didn’t have a tech department or any existing wifi, and these basic requirements were a must. Gigstreem came to our rescue at a very stressful time to help us figure out all the requirements we needed during a tight timeline.
Working with Danny from Gigstreem, he went above and beyond his role to ensure the event was a success. He became more of a colleague than a vendor, staying later hours to make sure the job was done properly, even taking on additional roles for other vendors on-site. He was a real team player, as were the engineers Gigstreem provided.
Overall using Gigstreem was a 10/10 experience and I hope to work with them again in the future. I can’t recommend them + Danny enough. Thank you for everything!
Admire what GiGsteem is doing
… I really admire what GiGsteem is doing and it would be great to break free from the shackles of Comcast one day.
Amaaaazing! Thank you!
Amaaaazing! Thank you!
Thanks for the wonderful installation service today
Thanks for the wonderful installation service today. It went smoothly and was easy. I wish all internet service technicians were as friendly and helpful – and very kind. I really appreciate that you have a good team working for you and wanted you to know that. Well done.
Hey everything is great.
Hey everything is great. No complaints at all!
A clear difference
Thanks for being professional and responsive. A clear difference maker compared to my dealings with Comcast!
We’re very happy!
Thanks for following up! Your tech Roger was truly awesome and now I’ve got the blazing speed you promised. We’re very happy!
The entire experience was great
The entire experience was great. Thank you very much for turning everything around so quickly too. Once you decide to leave Comcast, you want to do it quickly!
Completely satisfied with GiGstreem
So far I am completely satisfied with GiGstreem services. Also, the technician during the installation was very knowledgeable and helpful and the process went smoothly and was a great experience.